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Resurgent Consulting LLC
Healthcare revenue & practice performance
Healthcare practice consulting
Based in Sioux Falls, partnering with clinics across the Midwest.

Helping healthcare practices rise, recover & perform

Resurgent Consulting LLC helps independent practices and health systems stop revenue leakage, clean up front-desk workflows, and hire stronger teams—so clinicians can focus on patients, not chaos.

Revenue cycle: clean claims, fewer denials, faster cash.
Front desk ops: scheduling, check-in, phones, scripts.
Hiring: role clarity, interviewing, onboarding playbooks.
Schedule a discovery call →
View core services
Ideal for: orthopedic groups, specialty clinics, and hospital-owned practices that feel like they’re doing “fine on paper” but know they’re leaving money and patient trust on the table.
About Resurgent Consulting LLC

An MBA-backed operator who has lived in the middle of charge review, acquisitions, and front-line practice operations—now focused on making your clinic run cleaner and calmer.

Resurgent Consulting LLC was created for practices that are tired of guessing why cash is tight while staff are burned out. Instead of generic consulting decks, you get practical, “in the trenches” help from someone who has evaluated surgical charges, supported orthopedic practice buyouts, integrated providers into hospital systems, and seen how front-desk misses ripple all the way through the revenue cycle.

You get a partner who can talk comfortably with CFOs, clinic managers, and front-desk teams—and translate between them. The work is hands-on: mapping your workflows, shadowing key roles, and co-building simple, sustainable playbooks your team can keep using after the engagement ends.

  • Real-world experience in provider onboarding, contract alignment, and revenue cycle clean-up.
  • Strengths in breaking complex problems into clear metrics, dashboards, and bite-sized process changes.
  • Comfortable working with both independent practices and hospital-owned clinics.
MBA-trained, healthcare operations focused
Revenue cycle + front desk + hiring
Serving Sioux Falls & beyond (remote-friendly)
Core services

Start with a focused 6–12 week engagement, or build a quarterly support rhythm that keeps your revenue and workflows moving in the right direction.

Revenue cycle

Front-end revenue cycle review

Map how information moves from scheduling through check-in, documentation, coding, and billing. Identify where charges get delayed, denied, or written off—and build a simple, shared scorecard your leaders and staff can actually use.

Deliverables: findings summary, prioritized fixes, quick-win playbook. Great first project
Front desk ops

Scheduling & check-in redesign

Untangle overbooked templates, long hold times, and unclear check-in steps. Clarify who owns what, standardize scripts, and reduce rework so patients feel cared for and your clinical teams get better-prepped visits.

Focus: access, no-shows, referral & auth workflows. Ops + patient experience
Hiring & teams

Hiring, onboarding & role clarity

Support for defining roles, shaping job postings, building interview scorecards, and designing a practical 30–60–90 day onboarding plan so new hires know exactly what success looks like from day one.

Ideal when you’re rebuilding or expanding front-end teams. Reduce churn
Leaders & metrics

Leadership & scorecard support

Partner with practice managers and service-line leaders to define a small set of meaningful KPIs, then build a recurring review cadence that makes numbers feel actionable instead of overwhelming.

Includes KPI selection, templates, and coaching. Monthly/quarterly
Project-based

Practice transition & integration support

If you’re acquiring or being acquired, get help planning how revenue cycle, front desk, and provider workflows will transition—before go-live. Minimize surprises for staff, payors, and patients.

Useful for orthopedic & specialty practice deals. Short-term project
Advisory

Ongoing advisory & “on-call” support

A lightweight option for leaders who want a trusted outside voice to sanity-check ideas, review data, and help prioritize where to focus next without a full consulting engagement every time.

Flexible retainer-style support for 3–12 months. Limited slots
What practices can expect

Every clinic is different, but there are patterns. Here’s how work typically shows up across financials, workflows, and the day-to-day experience of your teams and patients.

Clean-claim rate (front-end focus) +2–5 points
Days in AR for key payors -5 to -12 days
No-show / late-cancel rate -10–20%
Phone abandonment / long-hold complaints Meaningful reduction
Front-desk rework (chasing info, fixing errors) -15–30%

These are directional ranges, not guarantees. Together we define realistic targets based on your payer mix, specialties, staffing, and tech stack—then measure progress plainly.

Practice type What’s usually happening Where we often focus first
Independent specialty clinic Growing volumes, but cash feels tight and leaders aren’t sure which bottleneck matters most. Baseline metrics, quick front-end revenue cycle review, and 1–2 targeted workflow pilots.
Hospital-owned clinic Complex matrix of stakeholders, misaligned expectations between hospital and clinic teams. Clarifying roles, shared scorecards, and bridging conversations between clinic leaders and system revenue cycle.
Practice in transition Merging, being acquired, or changing systems—with anxiety for staff and leaders. Transition planning for front desk and revenue cycle workflows, communication and expectations mapping.
Confidentiality & humility matter here. The best work happens when teams feel safe naming what is not working. Resurgent Consulting LLC approaches your practice with curiosity, respect, and a bias toward practical fixes rather than blame.
How we work together

A simple, structured engagement that respects your time and your team’s bandwidth—without adding yet another complicated “initiative.”

1
Discover

Listen, learn, and clarify the problem

Start with a brief discovery call to understand your goals, pain points, and constraints. From there, we align on scope—what we will focus on, who needs to be involved, and what success would look like in plain language.

2
Diagnose

Map the work and find leverage

Through data review, workflow mapping, and conversations with people doing the work, we identify where a few targeted changes could free up time, reduce rework, or improve cash flow the fastest.

3
Implement

Co-build and test practical changes

Together we design small experiments—updated scripts, revised check-in steps, clarified roles, or new dashboards—and test them with your team. We keep what works, adjust what does not, and ensure you have clear tools to keep improving after the engagement ends.

Let’s talk about your practice

A short, no-pressure conversation to understand what you are trying to fix or build this year. If Resurgent Consulting LLC is not the right fit, you will still walk away with a clearer view of your options.

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Prefer email? Reach out directly at info@resurgentconsultingllc.com.